From the telephone conversation when I made my appointment, to the exam, procedure, and conversation with the doctor, this was an excellent first encounter with Dr. Runyon and his practice. He and his staff are very professional, welcoming, and thorough. The only drawback was getting through on the phone, navigating the voicemail system two times before my appointment. Once I got a hang up, and the second time I left a voice message and received no callback. After I was finished and waiting to leave, Dr. Runyon even double checked something that he questioned and came out to give me good news. That’s special in this climate of limited minutes and getting patients out as quickly as possible. He answered questions and took time with me. I highly recommend this practice! Add a plus to the four stars!